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City staff is responsible for ensuring that properties within the City of Vassar are maintained in a safe and sanitary manner as set forth in the City's Code of Ordinances. These standards apply to all existing residential, nonresidential and accessory structures, and to vacant land. These code provisions constitute minimum standards.
The most effective means of filing a complaint is by contacting City Hall. Complaints may be filed in person or by phone at (989) 823-8515.
Filing a complaint is quite simple and can be very effective when you have the right information. To ensure that the City staff appropriately responds to your concerns, include the following information in your complaint.
The City does not always have the authority to investigate all complaints. Some complaints are better handled through various other agencies, such as the County Health Department, the Building Inspector, etc. The City does refer certain complaints to outside agencies for processing/compliance.